Terms of Service

You must be at least 18 years old to use this website or have the permission of a parent or guardian. You agree to use the site only for lawful purposes and in a way that does not infringe the rights of others or restrict their use and enjoyment of the site. Unauthorized use of this website may give rise to a claim for damages or be a criminal offence.

When you create an account or place an order, you are responsible for maintaining the confidentiality of your login details and for all activities that occur under your account. If you believe your account has been compromised, contact us promptly so we can suspend access and investigate. You agree not to attempt to access restricted areas of the site, introduce malicious code, or use automated tools to extract data without our written permission.

We may modify, suspend, or discontinue any part of the website at any time without notice. We are not liable to you or any third party if the site is unavailable for any period, whether planned or unplanned.

While we strive to provide accurate information about our supplements, including ingredients and nutritional facts, we do not warrant that product descriptions or other content are error-free. We reserve the right to correct any errors and to change or update information at any time without prior notice. The products are intended for nutritional support only.

Product images on the site are illustrative and may not reflect exact packaging, colour, or size of the item delivered. Ingredient lists are updated regularly, but we recommend checking the physical product label before use, particularly if you have known sensitivities or follow a restricted diet.

Our supplements are formulated for daily nutritional support as part of a balanced lifestyle. They are not intended to replace a varied diet or professional nutritional advice. If you are pregnant, breastfeeding, taking other food supplements, or managing an ongoing health concern, consult a qualified professional before adding new products to your routine.

All prices are listed in GBP and include applicable taxes unless stated otherwise. We reserve the right to change prices at any time. Payment must be made in full at the time of order through our secure payment gateway. We reserve the right to refuse or cancel any order if we suspect fraud or an unauthorized transaction.

Promotional discounts and promotional codes are valid only for the period stated and cannot be applied retrospectively to orders already placed. Unless specified otherwise, only one promotional code may be used per order. We may withdraw or amend promotional offers at any time without notice.

If an order is cancelled because of a pricing error or suspected fraudulent activity, we will refund any payment already taken. For details on how refunds are processed, please review our Returns & Refunds policy.

VitaBritain shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or the inability to use our website. Our total liability to you for any claim arising out of your use of the site or purchase of products shall not exceed the amount you paid for the products in question.

We do not guarantee that the website will be uninterrupted, secure, or free from errors at all times. Temporary outages, scheduled maintenance, or events beyond our control may affect availability. Where the law does not allow certain exclusions, those exclusions will not apply to you, and our liability will be limited to the maximum extent permitted by law.

You are responsible for your own decisions when selecting and using our products. We provide information to help you make an informed choice, but we cannot account for individual circumstances or nutritional needs that may require personalised guidance.

All content on this website, including text, graphics, logos, and images, is the property of VitaBritain or its content suppliers and is protected by UK and international copyright laws. You may not reproduce, duplicate, copy, or otherwise exploit any part of this website for commercial purposes without our express written consent.

You may download and print pages from the site for your own personal, non-commercial use, provided that all copyright and trademark notices remain intact. Any unauthorised reproduction, distribution, or republication of material from this site is strictly prohibited.

The VitaBritain name, logo, and associated marks are registered trademarks. Nothing on this website should be interpreted as granting a licence or right to use any trademark without prior written permission.

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales. If any provision of these terms is found to be invalid, the remaining provisions will continue in full force and effect.

We may update these terms from time to time to reflect changes in our practices, products, or legal requirements. When we make material changes, the updated date at the top of this page will reflect the most recent revision. Your continued use of the website after any update constitutes acceptance of the revised terms.